Privacy Policy

Last updated: August 1, 2026

Note: This is a starting template, not legal advice. Review it with a qualified lawyer before publishing — especially if you serve clients in the EU (GDPR), UK, or California (CCPA), since those regions have specific requirements.

1. What This Policy Covers

This Privacy Policy explains how Mat Media ("we", "us", "our") collects, uses, and protects information when you visit matmedia.io, contact us, or place an order.

2. Information We Collect

  • Contact information you provide, such as name, email address, and phone number, when you fill out a form or place an order.
  • Order details, including project briefs, brand assets, and files you share with us to complete your order.
  • Basic technical data such as browser type and pages visited, which may be collected automatically through standard website analytics.

3. How We Use Your Information

  • To deliver the services you've ordered
  • To communicate with you about your order or inquiries
  • To improve our website and services
  • To send occasional updates, if you've opted in to marketing communications

4. Sharing Your Information

We do not sell your personal information. We may share information with trusted third-party tools we use to operate our business (for example, email delivery, payment processing, or project management tools), solely for the purpose of providing our services.

5. Data Retention

We retain client information for as long as needed to deliver our services and meet legal or accounting obligations, after which it may be deleted or anonymized.

6. Your Rights

Depending on where you live, you may have the right to access, correct, or request deletion of your personal information. To make such a request, contact us at hello@matmedia.io.

7. Cookies

With your consent, we use Google Analytics 4 (a service of Google LLC), Microsoft Clarity (a service of Microsoft Corporation) and the Meta Pixel (a service of Meta Platforms) to understand how visitors use our website, for example which pages are viewed, which links are clicked and how people move through pages, and to measure and improve our advertising. These cookies are set only after you accept them in the cookie banner; if you decline, none of them are stored or loaded. You can change your choice at any time using cookie settings or by clearing your browser data.

Our website may use basic cookies to support core functionality and analytics. As a Shopify Affiliate Program participant, some links to Shopify on our site may also set a tracking cookie used to attribute referrals — see our Terms of Service for our affiliate disclosure. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact

Questions about this Privacy Policy can be sent to hello@matmedia.io.